The complete clinic OS

Every feature, by surface.

DhiDoc has six surfaces, dozens of features, and one philosophy: every feature must earn its place by saving the clinic at least 30 minutes a week. Here's the complete tour.

01 · Patient Portal

The PWA that patients actually use.

No app store. No download. Patient taps a link, lands in your clinic's portal, books in 30 seconds.

One-link booking

Share your clinic link via WhatsApp, Google Maps, business card. Patient lands directly on your booking page.

Phone OTP login

No password. Sign in with phone. SMS OTP delivered in 5 seconds.

Live token in lobby

Patient sees their token number update in real time. No more hovering at the reception desk.

Prescription history

Every past prescription, downloadable as PDF. No more "I lost my Rx" calls.

Lab report archive

All reports the clinic shared, in one place. Patient never loses a document.

Document uploads

Patient uploads scans, old prescriptions, X-rays. Doctor sees everything pre-consult.

Fee tracking

Paid online or in cash? Patient sees the status. Clinic sees confirmation.

Daily wellness tips

Optional health tips delivered via the portal. Light touch, builds engagement.

02 · Reception Panel

The tablet your receptionist will defend.

Smart interleave queue, vitals capture, fee collection, walk-in handling. Built for the busiest desk in your clinic.

Smart interleave queue

Walk-ins, follow-ups, bookings — automatically interleaved to optimize throughput.

Drag-to-reorder

Doctor wants to see this patient first. Drag the token. Done.

10-second walk-in

New patient + appointment + arrived in three taps. Designed for the morning rush.

Vitals capture

BP, weight, sugar, temperature — captured at intake. Pre-populated in next visit.

Consult fee collection

Paid? Unpaid? Online? Cash? Track every rupee from intake to ledger close.

Live patient monitor

See where every patient is: scheduled, waiting, in consult, completed.

Complete session button

One tap closes the consult. Next patient auto-promoted. WhatsApp delivered.

Token assignment

Automatic on arrival. Patient gets it on WhatsApp. Clinic stays calm.

03 · Photo Rx Portal ★

The killer feature.

Doctor writes Rx on paper. Staff snaps a photo. Patient gets clean PDF on WhatsApp. 10 seconds. Zero workflow change.

Activate camera

One tap opens the PWA camera. Tap to capture, tap to confirm.

Auto-crop and rotate

EXIF orientation respected. Edges detected automatically. Clean image every time.

Contrast enhancement

Clinical filter boosts handwriting legibility. Pharmacy reads it perfectly.

Letterhead wrap

Your clinic logo, doctor signature, date — automatically applied to every Rx PDF.

Instant WhatsApp delivery

From snap to patient's phone in under 10 seconds. No copy-paste.

Patient binding

Select the patient first, then capture. Rx auto-saved to their record.

Daily scan counter

See how many Rx delivered today. Track productivity at a glance.

Add new patient inline

Walk-in arrives with a Rx? Add them and dispatch in 30 seconds.

04 · Doctor Console

Optional. Doctors don't have to touch it.

For doctors who want digital prescriptions, quick diagnosis templates, and the full EMR. Available — never required.

Arrived patient queue

See who's waiting, their token, complaint, last visit. Pick the next one to call.

Active consult desk

Patient's full record on one screen: demographics, history, vitals, uploaded files.

Quick diagnosis templates

Common Influenza. Hypertension Control. Acute Gastritis. One tap fills the form.

Vitals autofill

Pull from last visit if recent. Override anything that's changed.

Digital prescription editor

Medicine name autocomplete. Dosage chips. Days. Notes. Generates clean PDF.

Snap photo Rx toggle

Switch to photo flow if the doctor prefers paper. Best of both.

EMR history logs

Past visits with diagnoses, prescriptions, uploaded files. Always visible.

Clinical notes dictation

Speech-to-text for clinical notes. Doctor talks, system types.

Follow-up scheduling

Schedule next visit. Patient gets WhatsApp reminder day-before.

05 · WhatsApp Delivery

The channel patients already check.

Booking confirmations, token alerts, "you're next" notifications, prescriptions, lab reports, follow-ups, review requests. All through WhatsApp.

Booking confirmation

Sent immediately after booking. Date, time, doctor, clinic location.

Day-before reminder

Auto-sent the evening before. Reply CANCEL to cancel — slot opens for walk-ins.

Token assigned

Patient checks in. Receives "Token #6. Estimated wait 20 min." instantly.

You're next

Auto-fires when previous patient is marked complete. Patient walks back from the chai shop just in time.

Prescription delivery

Clean PDF with clinic letterhead. Patient never loses their Rx.

Lab report delivery

Report arrives at the clinic, gets uploaded, auto-delivered to patient.

Medicine reminders (Pro)

Daily reminders based on the prescription dosage. Adherence goes up.

Review requests

24h after the visit. 5-star intent → Google review. Lower → private feedback.

Multi-language templates

Hindi, English, Garhwali, Kumaoni, regional. Patients understand what's next.

06 · Analytics & Insights

Run your clinic like a business.

Active patient base. No-show rate. Avg wait time. Consultation revenue. Weekly trends. Demographics. End-of-day reconciliation.

Active patient base

How many unique patients you saw this month. Growth vs past month.

Avg wait time

Token-to-consult time tracked across all patients. Identify bottlenecks.

No-show rate

What percentage of booked patients didn't show. Trend over time.

Consultation revenue

Daily, weekly, monthly. Split by online vs cash. Split by doctor.

End-of-day finance closing

Match expected collections to actual cash drawer. Reconcile and close the day.

Weekly slot metrics

Total bookings vs completed consultations, day by day. Plan staffing.

Patient demographics

Age brackets, gender distribution. Understand who you serve.

Operational trends

Spot patterns: monsoon spike, weekend rush, festival impact.

Ready to see DhiDoc in action?

Book a 15-minute live demo. We'll walk you through every feature with a real clinic dataset.

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