The 3 coordination problems
- 1 Schedule conflicts — Two doctors trying to use the same consult room, or patients confused about which doctor they're seeing
- 2 Financial disagreements — Who owns which patient? How are shared expenses split?
- 3 Clinical continuity — Patient sees Dr. A last visit, Dr. B this visit. Does Dr. B have access to Dr. A's notes?
Shared vs individual systems
Shared:
- ✓ Booking system (patients book any doctor from same interface)
- ✓ Patient records (visible to any doctor if patient consents)
- ✓ Reception and queue management
- ✓ Payment collection
- ✓ Physical facilities (waiting room, reception)
Individual:
- ✓ Doctor calendars (each doctor's schedule)
- ✓ Doctor-specific templates and preferences
- ✓ Individual doctor analytics
- ✓ Consultation fee (can vary by doctor)
Financial arrangements that work
Model 1: Full split
Each doctor keeps their own consultation revenue. Shared expenses (rent, staff, utilities) split by patient volume or fixed percentage.
Model 2: Salary + bonus
Doctors are salaried employees of the clinic. Bonus based on patient volume or revenue targets.
Model 3: Partnership
Doctors are equal partners. All revenue pooled, expenses paid, remainder split by predefined formula.
Software features that matter for multi-doctor clinics
- ✓ Multi-doctor calendars (each visible separately and combined)
- ✓ Doctor-specific patient assignment
- ✓ Individual doctor analytics (patients seen, revenue generated)
- ✓ Shared patient records with access controls
- ✓ Doctor-specific consultation fees
- ✓ End-of-day reconciliation per doctor
DhiDoc's Premium tier (₹5,999/month) includes multi-doctor calendars and per-doctor analytics.
The polyclinic operational rhythm
- ✓ Weekly all-hands meeting (30 min) — patient issues, staff coordination
- ✓ Monthly financial review — revenue, expenses, per-doctor performance
- ✓ Quarterly patient satisfaction review — reviews, feedback trends
- ✓ Annual strategy review — new services, expansion, hiring